Traditionally, analogue telephone numbers were connected to lines in the ground and then connected to your endpoint phones. Blueface operates a VoIP network, which means that your numbers are not connected to any physical lines in the ground and, as a result, you are not geographically tied to any particular location. Instead, Blueface routes your […]

AI collaboration was a hot topic at 2019’s Futurescope (#FS19) and Blueface co-founder, Feargal Brady joined the discussion on the Collaboration Stage. Feargal was joined on stage by AI and robotics experts including Conor McGinn (TCD, Robotics and Innovation) and Andrew Jenkinson (Director and Cofounder, VStream Group) and Siobhan Clarke (TCD) to discuss AI x […]

The Blueface Development Team is dedicated to opening new methods for customers to oversee and control their communications. Devices, users, features, offices and even countries can be governed with intuitive UC Software. Telecoms management was once a limited-to-IT process but has been simplified to suit every user thanks to user-focused design from our UX team. […]

Blueface was delighted to join and share insights with industry experts at the Cloud Communications Alliance (CCA) / Cloud Communications Summit (CCS) in London’s QEII Centre. Blueface attended in numbers as Luca Caralvi, Michael Clarke, Fiona Kearns, Nameer Kazzaz, Mano Ryan and Joe Roche attended. As an event Silver Sponsor, Blueface was speaking and exhibiting […]

PORTING an Irish number between providers can be a very straightforward process and if you want to make sure that this is done as quickly as possible, there are a few important details to note before Blueface can port numbers. Please Note Number porting is a relatively standardised process across all providers mobile and fixed, […]

Many customers call Blueface asking about a fully wireless, or cordless, business phone system solution. Some call because they want a more free-flowing office, others because they have insufficient LAN ports for their VoIP hardware. Unfortunately, no lines or line rental doesn’t necessarily mean cable-free. Want to cut all of the cords? Keep reading this […]

[Read Time: 4mins] Availability is a key factor that determines a good and bad service experience for your customers, particularly when it comes to long-term customers. Adding more touchpoints – instant message, emails etc – is an excellent way to create an always-on effect but you may not have the staffing resources to fulfil 100% […]

ON OCTOBER 11, 2018, Blueface and Star2Star joined communication technology giants in Gartner’s 2018 UCaaS Magic Quadrant. The distinction positions Blueface as a best-in-class provider of cutting-edge cloud communications solutions. Gartner UC Magic Quadrant Defined Gartner appraises Unified Communications providers by six key metrics: – Voice / Telephony – Meeting Solutions – Messaging – Presence/IM […]

Blueface offers customers unlimited customer support for their IP business phone system. Identifying the issue source is a vital first step towards resolution. This post will help Blueface customers diagnose, and in some cases, resolve issues. Phone System Overview This post features ten frequently reported issues and quick resolutions. Click any of the links below […]

According to the Blueface BCT Report, 35% of organisations will switch their business phone system to VoIP in the next 12 months. For many, this decision will come down to VoIP vs Analog telephony. There are a number of reasons why the next year is pivotal for business telephony. Rapidly evolving broadband infrastructure (for better […]