Media release: Blueface launches Blueface UC, a new voice technology in 7 markets

blueface
By Neil Doyle on in Press

Communications continues to go through a transformative journey. From traditional analogue telephony to on premise IP phone systems and now to cloud communications, innovation is the key driver. Blueface is no stranger to innovation. After over 100,000 hours of in house R&D we have launched Blueface UC, the latest release of our unified communications platform […]

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5 Myths about VoIP debunked

voip debunked
By Kamila Cholko on November 10, 2016 in Business, Communications & VoIP, Technology

The first VoIP (Voice over Internet Protocol) call was made in 1974 – back in the ARPANET times. ARPANET was the precursor to today’s Internet, existing as a network of connections on government and educational computers. Using an algorithm called “continuous variable slope delta (CVSD) modulation,” a real-time voice sample was sent using a 16 kbps […]

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Blueface listed in Deloitte Technology Fast 50

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By Neil Doyle on November 9, 2016 in Blueface, Business, Events, Technology

For the fourth time in five years, Blueface has been listed in the Deloitte Technology Fast 50, which was announced on November 4th in the DoubleTree Hotel by Hilton in Dublin. The 2016 edition was the seventeenth of Deloitte’s Fast 50 programme in Ireland, which recognises the contributions of the Irish technology sector. Companies are […]

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Traditional UK Phone Services will cease to exist by 2025. What does this mean for your business?

End-of-ISDN
By Kamila Cholko on November 8, 2016 in Business, Communications & VoIP, Technology

BT Wholesale have announced that from 2020 you will no longer be able to purchase integrated services digital network (ISDN) and public switched telephone network (PSTN) circuits in the United Kingdom. This is a first step for them to prepare to end their legacy PSTN and ISDN networks and have all of their customers migrated […]

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The Cavell European VoIP Summit

European VoIP Summit Amsterdam
By Kamila Cholko on October 17, 2016 in Communications & VoIP, Events

The Cavell European VoIP summit was held in Amsterdam on the 11th October, with most of the major providers of IP Voice services in the world present. The conference continues to grow in size and stature largely as a result of the burgeoning market for business class IP telephony and the hard work of the […]

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EXIM Summit 2016 Wrap up

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By Kamila Cholko on October 3, 2016 in Blueface, Events

On Thursday, 29th of September, Blueface took part in EXIM Summit in Croke Park. EXIM Summit is Ireland’s Export-Import & Global Trade Conference targeted at exporters, importers, global traders and professional service providers. The day was filled with great talks and speakers, among others we had the pleasure to listen to the most influential economist […]

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Track your marketing campaigns with virtual phone numbers and call history

Track-marketing-camp
By Neil Doyle on September 26, 2016 in Business, Technology

Much has been made about the rise of the data-driven marketeer. Metrics and analysis of varying degrees have allowed marketeers to optimise campaigns and drive more return on investment. As the use of digital channels has become increasingly normal, marketing teams and agencies have been gifted the capability to find out exactly which campaigns are […]

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Remote working can reduce the impact of public transport strikes on your business

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By Neil Doyle on September 15, 2016 in Business, Communications & VoIP, Technology

The public transport industrial strikes are upon us again. This time it’s Dublin Bus drivers who have planned three service stoppages over the next few weeks. Each strike will last 48 hours and disrupt up to 400,000 commuters each day in Ireland’s capital. As you may have experienced during the Luas strikes, public transport disruption […]

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5 Tips for Improving Customer Service

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By Kamila Cholko on August 31, 2016 in Business, Communications & VoIP

“Here is a simple but powerful rule: always give people more than what they expect to get.” ~ Nelson Boswell Picture this: you’ve booked a hotel room for the wrong weekend by mistake. Immediately after realising your error, you reach out to the hotel by phoning the number provided on your confirmation. After a short […]

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