10 Reasons to Switch to Blueface

By Brian Martin on September 12, 2014 in Communications & VoIP

In today’s world, technology is changing faster and faster as demand for innovative products that streamline and improve business processes increase. So, what is it that has got businesses wanting to make the switch to VoIP Technology?

Check out our Top 10 reasons why you should think about making the switch and see what has got so many businesses choosing Blueface.

1.  Predictable Billing

      Budget easily with regular billing

With Blueface, you pay a simple fixed fee per month that gives you an unlimited number of Ireland and UK landline calls, a bundle of mobile minutes included and a hosted phone system. This means you can forget about surprise costs such as line rental, DDI block rental, fraud protection or call barring fees that appear on other telecom provider’s bills.

Want more control over your costs? Simply block certain destinations from being called from your online portal such as premium and international calls if you wish.

2.  Enhanced Productivity 

       Enable more efficient workflows

Do you ever feel you could be getting more value from your communications set-up? With Blueface you can route calls so it always reaches the correct person at the right time.

The Blueface IVR service can greet callers with an automated welcome and then prompt the caller to choose from a range of options. This helps streamline callers to their intended destination. Calls can then be routed to a group of users, a single user, a voicemail box or diverted to a mobile. All of this can be controlled automatically by time of day rules.

3.  Work From Anywhere

       Enable Remote Working

If your staff want more flexible working hours and to spend less time travelling while you may want to reduce office overhead costs, then enabling your employees to work remotely may be for you. Blueface makes this possible. Once your staff have a broadband connection at home the Blueface phone will work as if it’s in the office. Internal transfers, ring groups and all other aspects of the service will work as normal.

Want to combine two or more offices under the one account? With Blueface you can. If you need to move office, you can take your phones with you with no disruption of service.

4.  Plug and Play

       Zero touch configuration

All the Panasonic phones supplied by Blueface come pre-configured within 3-5 days of being ordered. There’s no need to worry about installation and configuration issues. Simply plug them in and start making calls. Blueface can also help bring your old number with you.

5.  You’re In Control

       Configure and customise your phone system from the web

Every traditional on-premise phone system (PBX) needs to be repaired or replaced at some point in time. With the Blueface hosted system phone system however, you’ll never need to worry about this. The Blueface hosted PBX is in the cloud and fully supported by the Blueface team. With Blueface’s cloud phone solution you can change your call routing, access voicemail, initiate call conference calls and send out a group SMS notification from the comfort of your computer.

You don’t need to be an expert to control your new phone system. With our user-friendly interactive customer portal, you have the power to control your account from any browser.

6.  An International Presence

       Get a local number in over 40 countries worldwide

If you’re trying to do business internationally, then first impressions count for a lot. Give your business a global impression with an international landline number. Choose from over 40 countries with no charge for inbound calls.

7.  A Professional Image

       Create a professional impression for your company

Your phone lines are one of the most important ways you can communicate with your customers. Having music on hold, an automated welcome greeting, voicemail and your own conference bridge numbers are just some of the Blueface features that help you create the right impression with your customers.

8.  Keep your Number

       No interruption of number

Moving phone service should involve as little disruption to your business as possible. When you switch to Blueface you can keep your old numbers. Simply fill out the Blueface porting form on the customer portal after picking your Blueface plan, and we’ll take care of the rest.

9.  Unlimited Scalability

       Your Phone System Grows with You

With a traditional PBX you are limited to a specific size before you need to upgrade or replace the equipment. With a virtual phone system, you can start as one user and grow to thousands, only paying for each new phone handset as you need them.

10.  Value for Money

         Reduce your monthly telecoms expenditure

Every business looks at cutting costs where it can, and what business doesn’t want to save money. With Blueface, 8 out of 10 businesses save over 40% when they make the switch to Blueface. Savings are accumulated through no line rental, low call rates, no PBX licensing, breakage repairs or maintenance costs.

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