Category Archives: Communications & VoIP

5 Touch Tone (DTMF) Tricks

DTMF
By Joe Roche on July 13, 2018 in Blueface, Communications & VoIP, Technology

Blueface allows our customers to customise their entire phone system from the Unified Communications Portal but there are small changes you can make with a touch of the dial. All Blueface VoIP-enabled hardware allows users to make quick changes, record calls, enter a conference and more. This post covers five quick tricks you can perform […]

Read more

Infographic: 2018 BCT Report Key Takeaways

2018 BCT Report
By Joe Roche on in Blueface, Business, Communications & VoIP, Technology

Earlier this year, Blueface conducted research to understand the communication needs (past, present and future) of businesses around the world for the 2018 BCT Report. This infographic quickly highlights some of our high-level findings ranging from legacy to technology to modern security threats. 2018 BCT Report Infographic Current Trends Quick Looks — Voice calling is […]

Read more

5 Reasons to Upgrade Your Business Phone System this Summer

business phone system
By Brian Martin on July 12, 2018 in Blueface, Communications & VoIP, Technology

Unified Communications, IP telephones and VoIP are the changing the definition of the business landline. UC and VoIP are advancing the way customers and businesses communicate and what they expect from the business phone system. This blog outlines 5 reasons why you should upgrade your old, soon-to-be-obsolete PBX to a Cloud PBX to this summer. […]

Read more

How Real-time Device Management Works

Device Management
By Joe Roche on June 22, 2018 in Blueface, Communications & VoIP

According to the Blueface BCT Report 2018, the average professional uses 3 – 4 devices in work per day including laptops, tablets, phones, fax machines, desk phones, smart-watches — which can make device management taxing. In our modern business ecosystem, high growth (or turnover) businesses need agility when it comes to adding new sites and […]

Read more

[Quick] Guide to Picking the Perfect Phone System Provider

Business Phone System
By Joe Roche on June 20, 2018 in Business, Communications & VoIP, Technology

A bombardment of strong — often similar — promotional campaigns and offers can make it difficult to discern the benefits of one business phone system provider over another. As well as this, modern phone systems are no longer just the business landline, they’re a feature-rich collection of communication and collaboration tools. It can be tricky […]

Read more

Getting Started with Blueface | Customer Onboarding

By Joe Roche on June 1, 2018 in Communications & VoIP

Upgrading your phone system is exciting but when customers join Blueface,“what now?” is always their next question. To help new Unified Communications customers hit the ground running, this post details the steps the Blueface Team take to make sure your IP Phones and UC Platform work on delivery. Prepare your Network You must have a […]

Read more

Locally Managed, Global Phone Systems

Phone System
By Jack Byrne on April 10, 2018 in Business, Communications & VoIP

COMMUNICATION has no borders and neither should your phone system. Today, it should be commonplace that you can discuss a project with your operations team in London, conference call with your clients in Toronto and seamlessly transfer a call from Dublin to Madrid. Your business should draw your global presence-feel a little bit closer to […]

Read more

The Blueface UC Store [Guide]

Unified Communications
By Joe Roche on April 9, 2018 in Communications & VoIP, Product Update

Upgrading your hardware, accessories and adding credit to your account has never been easier with the Blueface Unified Communications Portal Store! Want to learn how to navigate the UC Store quickly? Watch the video above or read below. You can easily access the UC Portal Store directly from your UC Dashboard by selecting the Shopping […]

Read more

Quick Recovery: Peak ‘Storm Emma’ Business Continuity

Storm Emma
By Joe Roche on February 28, 2018 in Business, Communications & VoIP

IRISH BUSINESSES are assessing their continuity options as all major transit services have announced stoppages ahead of Storm Emma’s predicted peak on Thursday, March 1. The potential cost is compounded as AA Roadwatch have also advised motorists to stay off the roads in the wake of Met Eireann’s Red Weather Alert stating: AA Roadwatch “You’re […]

Read more