Having a successful business requires plenty of open communication. Whether it’s between your employees, across teams, or between your employees and customers; communication is a necessity. While we’ve discussed things to consider when choosing a VoIP provider in a separate article, there is another key component to making the final decision. Security. Keeping communication secure […]
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The Advantages of Unified Communications for Small Businesses
Small businesses must be responsive and adaptable in this age of technology. Only companies that can keep up with the times will thrive. Those that do not will have a hard time competing in a world that is becoming more connected every day. Everyone is looking for the next big thing to make collaboration more […]
Read MoreHow IVR Call Routing Works and Strategies for Your Business
What Is IVR Call Routing and How Does It Work? Firstly, let’s start with IVR. IVR stands for Interactive Voice Response. Put simply; it’s a set of pre-recorded menu options or greetings. This menu begins when a caller rings. Once the caller hears the menu options, they can make a selection. This selection can be […]
Read MoreA Complete Guide to Choosing the Right Telephone System for Your Business
Business phone systems make an impact on your business. Good calls make a big difference, whether you run a flower shop or a large call centre. The correct business telephony setup is vital for success. A business phone solution links you and your customers and co-workers. Therefore, it’s worth investigating before deciding on the right […]
Read More13 Features Every Business Virtual Phone System Should Have
Do you already have a virtual phone system in place? Or maybe you are considering moving to a business virtual phone system? If this is the case, you need to know the features to look out for. Ensuring you have the right business phone system is the key to success. This blog will offer an […]
Read MoreAre VoIP Phone Systems the Best Choice for Small Businesses?
Business sizes vary but VoIP can be a one-size-fits-all phone solution. So, what is the best phone system for a small business?As a small business, you need to have a cost-effective and reliable phone system. A solution that ensures business continuity and ease of use. VoIP for SME is the perfect phone system option. In […]
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