Welcome to the next instalment of our 5 Minutes with Blueface series, where we introduce you to some of our Blueface Superstars and offer an insight into their career and team culture. This week we met Victoria McAuley, Blueface’s very own Italian-Irish wonder women. Working in Blueface for an impressive eight years, Victoria is well […]
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How Numbers Improve Customer Experience
Discover how quick we can move your numbers to Blueface and the true business impact of a customised numbering strategy. Contact us on +353 (1) 524 2000, and we’ll create the best numbering options for your organisation!
Read MoreMake Your Small Business Big with a Softphone
A marriage made in VoIP heaven. The Blueface Softphone (commonly known as a Softclient) is the perfect companion to your small business communications. So, what is a VoIP Softphone? A Softphone App (or Softclient) is a solution that allows businesses to make landline calls using the internet on a mobile device. The only difference between […]
Read MoreVideo Conferencing – The Newest Member of your Sales Team
As working arrangements have altered throughout 2020, video conferencing has offered a solution for the sales industry, ensuring business continuity using virtual meetings. Sales professionals are adapting to their new surroundings and embracing technology to maintain their performance or in some cases, exceeding it! It’s no surprise that in-person meets are 34 times more likely […]
Read MoreRecording Calls – Endless Benefits
Call Recording enhances customer communication. This is particularly true as voice calls continue to rank as the #1 inbound and outbound communication method for both positive customer experience and business learning. According to the 2018 BTC Report, 65% of people prefer voice calls above any other type of communication. Therefore, with this level of usage, it’s […]
Read MoreWhy Messi Said Goodbye to Barcelona Using Fax
In 1995, NBA Superstar and Space Jam winner, Michael Jordan used a fax machine and two perfectly scribed words – I’m Back – to announce he was returning from early retirement. 25 years later, soccer’s greatest ever player*, Lionel Messi announces his departure from lifelong club, FC Barcelona. Not through tweets or a press conference […]
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