What Is IVR Call Routing and How Does It Work? Firstly, let’s start with IVR. IVR stands for Interactive Voice Response. Put simply; it’s a set of pre-recorded menu options or greetings. This menu begins when a caller rings. Once the caller hears the menu options, they can make a selection. This selection can be […]
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A Complete Guide to Choosing the Right Telephone System for Your Business
Business phone systems make an impact on your business. Good calls make a big difference, whether you run a flower shop or a large call centre. The correct business telephony setup is vital for success. A business phone solution links you and your customers and co-workers. Therefore, it’s worth investigating before deciding on the right […]
Read More13 Features Every Business Virtual Phone System Should Have
Do you already have a virtual phone system in place? Or maybe you are considering moving to a business virtual phone system? If this is the case, you need to know the features to look out for. Ensuring you have the right business phone system is the key to success. This blog will offer an […]
Read MoreAre VoIP Phone Systems the Best Choice for Small Businesses?
Business sizes vary but VoIP can be a one-size-fits-all phone solution. So, what is the best phone system for a small business?As a small business, you need to have a cost-effective and reliable phone system. A solution that ensures business continuity and ease of use. VoIP for SME is the perfect phone system option. In […]
Read More7 Common Soft Client Questions Answered
Many businesses were unfamiliar with Soft Clients (or Softphones) in 2019, but the mass-shift to remote work means that in 2022, the majority of businesses will have at least one. If you’re considering adding Soft Clients for your business, here are answers to some of the most frequently asked questions for mobile and desktop Softphones. […]
Read MoreNew Year – New Cloud Phone System
Start 2022 with a new cloud phone system from Blueface, A Comcast Business Company, providing reliable communication for businesses. This year, rid yourself of expensive, limited phone systems, and make the move to Blueface – a modern-day, collaborative cloud phone system. Reach out to our team of experts today and discuss your business communication options […]
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