At this time, businesses are typically preparing for a Christmas rush or for a fast start to the year ahead. 2020 has been far from typical for business but now is the time to address some of the outstanding issues surrounding our new way of working. Many are reporting a boost in productivity, enjoying more […]
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Unified Communications Adding Flexibility to the Food Industry
Restaurants and catering establishments have a diverse range of communication needs. Services like fast-food chains and takeaway outlets have to deal with high volume calls, orders and continuous customer queries. Additionally, speed to answer and serve has become a pillar of this industry, with the fast-food industry expected to be well beyond fast. Restaurants and […]
Read MoreWhat Ring Strategies Should my Business Use?
For businesses of any size, saving time and improving the customer call experience is top of the communications checklist. Ring Strategies allow team managers and administrators to control how inbound calls are distributed across a team line within the organisation. According to Forrester Research, 71% of customers say properly valuing their time is one of […]
Read More5 Minutes With Adriana Xavier – Assistant Product Manager
Welcome to the next instalment of our 5 Minutes with Blueface series, where we introduce you to some of our Blueface Superstars and offer an insight into their career and team culture. This week we met Adriana Xavier, one of the newest members of the Blueface team. Adriana is an integral part of the Product […]
Read More5 Minutes With Deepika Chandra Sekar – UX/UI Designer
Welcome to the next instalment of our 5 Minutes with Blueface series, where we introduce you to some of our Blueface Superstars and offer an insight into their career and team culture. This week we met the wonderfully innovative Deepika Chandra Sekar. Deepika works as a UX/UI Designer on Blueface’s Product Development Team and will […]
Read MoreVoIP Phone System Tips for Sales Managers
A VoIP phone system can be an instrumental tool for sales managers. The traditional model of travelling to every sales opportunity to meet face to face has changed. As a result, the rise in remote working is accelerating the inside sales team. The simple art of the phone call is well and truly alive, with […]
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