Welcome to a very special Christmas tutorial that will help you kick back and relax during the Holiday Season. Watch the video above and in under ninety seconds, you’ll learn: – How to Record and Set an IVR Message – How to Set Up Dynamic Time of Day Control your business greeting and when (and […]
Read MoreUnified Communications & VoIP
Blueface and Star2Star Join Gartner UC Magic Quadrant
ON OCTOBER 11, 2018, Blueface and Star2Star joined communication technology giants in Gartner’s 2018 UCaaS Magic Quadrant. The distinction positions Blueface as a best-in-class provider of cutting-edge cloud communications solutions. Gartner UC Magic Quadrant Defined Gartner appraises Unified Communications providers by six key metrics: – Voice / Telephony – Meeting Solutions – Messaging – Presence/IM […]
Read More10 Common Phone System Issues Diagnosed
Blueface offers customers unlimited customer support for their IP business phone system. Identifying the issue source is a vital first step towards resolution. This post will help Blueface customers diagnose, and in some cases, resolve issues. Phone System Overview This post features ten frequently reported issues and quick resolutions. Click any of the links below […]
Read MoreVoIP vs Analog Business Phone Systems
According to the Blueface BCT Report, 35% of organisations will switch their business phone system to VoIP in the next 12 months. For many, this decision will come down to VoIP vs Analog telephony. There are a number of reasons why the next year is pivotal for business telephony. Rapidly evolving broadband infrastructure (for better […]
Read MoreHow Blueface Protects Your Privacy and Secures Your Calls
Starting in Europe and extending to the rest of the world, GDPR has ushered in a new era for data security that enforces responsible and transparent data handling, storage and processing. Blueface have operated an IP network since 2004 and as a result, data security has always been paramount in importance. Every industry will have […]
Read More5 Benefits of Power over Ethernet for VoIP and UC
Blueface business VoIP phones arrive pre-configured, so to start making phone calls, all you need is to plug in one cable — Power over Ethernet (PoE). PoE allows an ethernet cable to transport an electrical and network connection from your switch to your powered devices (PD). Originally developed as a proprietary solution, standardisation – IEEE […]
Read More