We hope that you, your family and your staff are well and healthy today and that your business is surviving the challenges it faces in this extremely difficult time. In addition to some of the customer remote working supports we activated last week, we are now launching an all-in-one remote working solution called Blueface Remote, […]
Read MoreUnified Communications & VoIP
Crisis Remote Working Rollout
As cases of CoronaVirus (COVID-19) spread across Europe, the New York Times is reporting short-term calamity for businesses on top of the present health risk. Normal business has been disrupted in many places but cloud technology, such as Blueface’s business VoIP and Unified Communications solutions, make remote communications continuity rollout routine. Employee Downtime: Cloud technologies […]
Read MoreSetting Christmas Hours and Message with the UC Portal
Welcome to a very special Christmas tutorial that will help you kick back and relax during the Holiday Season. Watch the video above and in under ninety seconds, you’ll learn: – How to Record and Set an IVR Message – How to Set Up Dynamic Time of Day Control your business greeting and when (and […]
Read MoreBlueface and Star2Star Join Gartner UC Magic Quadrant
ON OCTOBER 11, 2018, Blueface and Star2Star joined communication technology giants in Gartner’s 2018 UCaaS Magic Quadrant. The distinction positions Blueface as a best-in-class provider of cutting-edge cloud communications solutions. Gartner UC Magic Quadrant Defined Gartner appraises Unified Communications providers by six key metrics: – Voice / Telephony – Meeting Solutions – Messaging – Presence/IM […]
Read More10 Common Phone System Issues Diagnosed
Blueface offers customers unlimited customer support for their IP business phone system. Identifying the issue source is a vital first step towards resolution. This post will help Blueface customers diagnose, and in some cases, resolve issues. Phone System Overview This post features ten frequently reported issues and quick resolutions. Click any of the links below […]
Read MoreVoIP vs Analog Business Phone Systems
According to the Blueface BCT Report, 35% of organisations will switch their business phone system to VoIP in the next 12 months. For many, this decision will come down to VoIP vs Analog telephony. There are a number of reasons why the next year is pivotal for business telephony. Rapidly evolving broadband infrastructure (for better […]
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