Many customers call Blueface asking about a fully wireless, or cordless, business phone system solution. Some call because they want a more free-flowing office, others because they have insufficient LAN ports for their VoIP hardware.
Unfortunately, no lines or line rental doesn’t necessarily mean cable-free. Want to cut all of the cords? Keep reading this post and your office will be line free and unrestricted with digitally enhanced cordless telephones (DECT) from Blueface.
Step 1: Assessing Your Office Situation for DECT
Not every office necessarily needs a wireless situation and, depending on your layout, not every office is ideal for a wireless environment. Start by surveying your office and network capabilities.
Check the number of available LAN ports.
Identify WiFi obstacles such as concrete walls or storage units.
Take a note of your router’s distance to your phones.
Ensure your internet speed is fast enough for comparatively lower WiFi speeds.
If everything checks out and you have a service provider, you’re ready to get a new cordless phone.
Step 2: Choosing Wireless / DECT Phones
Not all wireless hardware works with every provider, get started with this list.
– What handsets are compatible? Panasonic TPA60 and TPA65.
– DECT requires a TGP600 bay station that supports up-to-eight handsets.
– New customers should ask Blueface about ideal wireless environments.
– Existing Blueface UC customers can order directly from the Blueface UC Store.
Unsure before you order? Get in touch with Blueface or an Accredited Partner for more guidance on setting up before you buy!
Step 3: Setting Up Cordless / DECT Phones
– Connect your TGP600 Base Station to your network via a LAN cable.
– Connect up to eight TPA60/65 handsets with one base station and one LAN cable.
– To add a new handset, hold [OK] until the screen displays Please Wait. On the Panasonic Base, hold the small button on right-hand side until it flashes red. Wait for the handset to say Registered.
Allow the software to download before using or registering another handset.
For more tutorials, please visit the DECT Tutorial page.
The TGP600 base is connected to your network via the LAN cable. Up to eight handsets, within a 50-meter radius can be paired, without the need for additional LAN cables to each device (see diagram below).
Step 4: Review and Extra Tips
Like all good projects big and small, reviewing the key final stage. Follow the steps below to make sure you have the best set up for your office.
– Note that each of the four connected DECT devices requires a Hosted Seat.
– Quality issues? Make sure your router is optimally positioned and unobstructed.
– Compare and wireless DECT call quality if you’re experiencing issues.
– Having trouble adding a handset? Your base could have reached the limit.
– Please test your internet speeds over WiFi should you experience any difficulties.
Finally, contact Blueface Customer Support on +35315242000 if you still have trouble or need helpful use cases for cordless VoIP telephony.
Step 5: Maximising the Wireless Environment
Below are some quick tips to help you get the most out of your new set up.
– Paging and Group Hunting are effective tools when combined with DECT phones, ostensibly turning your phones into walkie-talkies. Reach everyone, anywhere. This feature is particularly useful in retail, warehouse or large scale service industries.
– Avoid redundant call transfers by increasing staff availability with cordless phones.
– Is reception unattended? Use call divert or call forwarding to auto-dial your wireless phones.
– Each phone features a wired headset input for high call volume staff members.
– Don’t forget! Wireless phones will, after quite a while, need a charge. Each device has a battery indicator to help you keep track.
– Each device features a wireless signal indicator, similar to your mobile phone. This indicator will help you keep concurrently good signal and find the best location for your base station.
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