As cases of CoronaVirus (COVID-19) spread across Europe, the New York Times is reporting short-term calamity for businesses on top of the present health risk. Normal business has been disrupted in many places but cloud technology, such as Blueface’s business VoIP and Unified Communications solutions, make remote communications continuity rollout routine.
Employee Downtime: Cloud technologies are designed to mitigate downtime and to allow for a more agile approach to business. This truth rings louder in crisis. Blueface UC allows for instant broadband-enabled site switchover. Every site can be managed centrally with easily customisable users and device management and call routing using the intuitive UC Portal. No premises based equipment means the only thing you have to move are your people.
Engagement: Corralling communication sprawl can be challenging in crisis, particularly with multiple suppliers. Voice calls, IM, voicemail, email and fax (in many sectors) is just a small sample of the tools we use. Blueface was built on a foundation of superlative voice calling and has added IM, screen share, video conferencing, fax, easily management voicemail and mobile call recording. Engagement during communications migration has never been easier.
Accountability: Once your remote strategy has been implemented and sites are active, many still worry about staff accountability and engagement. Managers can monitor calling-traffic via data visualisations and using the Portal’s Console feature, receive real-time staff activity insights with click to call, transfer and hang up functions.
Security: Security is the #1 concern for IT managers when it comes to remote enablement. Blueface communications are secured at every level. Once devices are connected to the internet, they download your settings via an encrypted provisioning file. All IP-communication services provided by Blueface can be encrypted by both TLS (peers), SRTP (media) and additional security measures including real-time call reporting and AI Anti-fraud.
Better Business Communications:According to Blueface research, 78% of businesses have already embraced remote working. Blueface is on the cutting edge of remote work enablement and our experts can support your remote solution revolution. Protect your business and your staff in crisis and fair weather with Blueface, a Comcast Business Company.
Get in touch with the Blueface Business VoIP Experts on +353 (1) 5242000.