Blueface was delighted to join and share insights with industry experts at the Cloud Communications Alliance (CCA) / Cloud Communications Summit (CCS) in London’s QEII Centre. Blueface attended in numbers as Luca Caralvi, Michael Clarke, Fiona Kearns, Nameer Kazzaz, Mano Ryan and Joe Roche attended. As an event Silver Sponsor, Blueface was speaking and exhibiting […]
Read MoreBlueface Blog | The latest VoIP and cloud phone system news
How To Port Numbers: What You Need, Time and Pitfalls
PORTING an Irish number between providers can be a very straightforward process and if you want to make sure that this is done as quickly as possible, there are a few important details to note before Blueface can port numbers. Please Note Number porting is a relatively standardised process across all providers mobile and fixed, […]
Read MoreHow to Set Up DECT Cordless Phones in 5 Easy Steps
Many customers call Blueface asking about a fully wireless, or cordless, business phone system solution. Some call because they want a more free-flowing office, others because they have insufficient LAN ports for their VoIP hardware. Unfortunately, no lines or line rental doesn’t necessarily mean cable-free. Want to cut all of the cords? Keep reading this […]
Read More3 Phone System Features that Add a Human Touch for your Customers
[Read Time: 4mins] Availability is a key factor that determines a good and bad service experience for your customers, particularly when it comes to long-term customers. Adding more touchpoints – instant message, emails etc – is an excellent way to create an always-on effect but you may not have the staffing resources to fulfil 100% […]
Read MoreBlueface and Star2Star Join Gartner UC Magic Quadrant
ON OCTOBER 11, 2018, Blueface and Star2Star joined communication technology giants in Gartner’s 2018 UCaaS Magic Quadrant. The distinction positions Blueface as a best-in-class provider of cutting-edge cloud communications solutions. Gartner UC Magic Quadrant Defined Gartner appraises Unified Communications providers by six key metrics: – Voice / Telephony – Meeting Solutions – Messaging – Presence/IM […]
Read More10 Common Phone System Issues Diagnosed
Blueface offers customers unlimited customer support for their IP business phone system. Identifying the issue source is a vital first step towards resolution. This post will help Blueface customers diagnose, and in some cases, resolve issues. Phone System Overview This post features ten frequently reported issues and quick resolutions. Click any of the links below […]
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