Number Porting has always been a really tedious long drawn out task for us and our customers. Back in 2005 the lead-time was several weeks and it was really expensive. Since then, Blueface have continuously worked to reduce the costs and lead-time of number porting for our customers. Now it takes 2 weeks to port numbers. Number Porting in 1 Day However, plans are afoot […]
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Blueface Christmas Holiday Support
Blueface will close on Wednesday 23rd December 2009 and will re-open on Monday 4th Jan 2010. During this time, we will regularly monitor customers queries made by email & in our help section. Support will be via email only support@blueface.com. Best Wishes from all at Blueface! Sign up to the Blueface Newsletter! Stay up to […]
Read MoreVAT Update
Blueface would like to update our customers regarding the amended VAT rate which was outlined in the Budget and will come into effect on January 1st 2010. Originally, when the VAT rate was increased to 21.5% in December 08 Blueface did not increase the price of their residential call plans & respective charges and we now […]
Read MorePay as you go phone credit and subscription call plan
As part of the Top support queries series of posts, I wanted to clearly explain the distinction between the usage of our Pay as you go service and our call plans or subscriptions. It seems like it’s not clear to newcomers. Why do I get low credit notification when I call a number? You can […]
Read MoreCall forwarding : never miss a call wherever you ended up
As part of the Top support queries, here is an article about a popular question regarding our call features. How do I set forwards and diverts? You need to login to portal.blueface.ie and go to the ToolBox (4th tab of the customer menu). In there you can do a LOT of cool stuff with your […]
Read MoreChanging the ‘face’ of business telephony in Ireland
During the final week of November we launched the newest area of our website, a dedicated Business section targeting Irish companies who are looking to upgrade their phone system to a more manageable, more efficient and most importantly better value service. We spent a number of months developing a series of plans that we felt covered […]
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