5 Hosted PBX Capabilities Your Business Needs

Blueface Hosted PBX

By Brian Martin on May 28, 2015 in Communications & VoIP, Technology

Hosted phone systems known as an virtual IP PBX are allowing businesses to experience improved unified communications benefits. What are the 5 PBX capabilities that your business really needs?

1. Voicemail to Email
Receiving your voicemail by email is the biggest advance in voicemail since, well, voicemail. Forget having to dial your provider’s access number, and listening to each voicemail in sequence. Each time someone leaves you a message you receive it by email on your smartphone or computer so you can listen to it whenever you want. You can save it, delete it, forward it, listen to it again. If you regularly have to get through 5 messages before getting to the one you really want, then you really really need this.

2. Single voicemail for your fixed and mobile phones
If you have an office phone and a mobile phone, you’ll know how annoying it is to have to access two separate voicemail systems. One single voicemail for all your numbers is just so much easier, especially when you can access it from any device, and have messages delivered by email – see number 1 above!

3. Virtual Numbers
Remember when your phone number was tied to your physical address? No? Well then you’re under 30 🙂 It is now possible to have as many numbers as you like all directed to the same single physical phone – and that can be a fixed or mobile phone. Imagine you want to open a New York office but you’re stuck in sunny Cork. Get a virtual New York number and have the calls delivered to your mobile phone – useful so you can answer them wherever you like. Anyone calling that number in the US will be charged as normal for a New York call. You can have as many numbers as you like from all over the world. Argentina, Spain, Italy, UK, US, you name it!

4. Be in 2-or-more places at once
There was a time when your phone rang and if you weren’t there you missed the call. These days you can have a single number and many different phones which will all ring as you prefer. So if someone calls your desk number, you can have your office phone, your mobile and your alternate desk phone ring simultaneously. Simply pick up the call wherever you are and nobody is any the wiser. Just remember background noise if you’re telling your boss that you are working from home!

5. Free Call Conferencing
Call conferencing is more popular now than ever, and what better way to save time on travel than to have your own personal call conference room available for free. Local and global access numbers make call conferencing the low-cost way to get your business done without having to travel.

Get a free audit of your business’ communications set-up. Contact our sales team on 01 524 2000 to see how your business can improve with Blueface.

By Feargal Brady

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