Any kind of change can be daunting but what if switching your business phone system provider was more straightforward than you thought?
Stress-free and simple aren’t terms typically linked to phone providers but what if there was a solution that offered no downtime, unlimited support, predictable billing and more features than ever before in one nicely packaged product?
Many businesses are frustrated with unpredictable bills, poor service or system limitations but don’t switch to avoid the admin. So, if it’s so easy – how can you get started? Read on.
What does your Current Phone System look like?
Firstly, it’s essential to take a look at your current phone and solution. Perhaps you are still working from an older on-premises (PBX) system. Maybe you use several different products and service providers for your internal and external communications. What can be consolidated?
Switching your Phone System Tip
Using multiple providers for voice, video, conferencing and so on? Choose a provider that can bring all of these touchpoints under one umbrella.
Take a look at what is working and what isn’t, and don’t forget to get your team – or our team for complimentary bill analysis – involved in the decision process, they will be using it every day, and early buy-in will save you tons of time and resistance.
Wait. Can I Keep My Numbers if I Switch Phone Provider?
Blueface can help you move all of your numbers, people and extensions over to our service.
Additionally, if you’re expanding your reach we can offer new local geographic numbers in over 70 countries worldwide.
Your phones will arrive ready to use, set up by our internal onboarding team and with comprehensive training as soon as you’re set up – you can start making calls right away.
What Do You Want To Achieve?
Knowing what you want is the single most important business question. A Cloud hosted phone systems from Blueface, A Comcast Business Company, is customised for your business, so plan out what you want.
Blueface Unified Communications comes with 60+ features, so knowing what your business needs to achieve will help you decide what package is right for you.
Take your business objective and communication needs into consideration. If you have a large sales team that builds relationships and closes sales virtually, then WebRTC Video Conferencing and Screen Sharing are a must for your package.
If you have more than one branch or location for your business, multi-site can help you manage every location remotely. Or maybe you want to make the move from relying on hardware and physical desk phones, then the Softphone App and Desktop Phone App will make your team’s life that much easier.
So, as you can see, there are tons of features, pricing options and packages to pick from. So set out your must-haves, and Blueface will make them possible.
Iron Out Connectivity Issues
A reliable and stable internet connection is the foundation of a successful switch to VoIP and Unified Communications. Unlike your previous phone system, VoIP uses both voice and data networks, so without an internet connection, VoIP won’t work.
Now, as it is 2021, most businesses use some form of broadband or wifi. So what do you need to check to see if your connection is strong enough for the switch?
Upload and Download Speed: VoIP calls require a minimum upload and download speed of 100KBp/s per call to send and receive HD voice.
Ping Speed: When it comes to Ping scores, the lower, the better. Ping highlights the time it takes to send and receive data packets (your conversation).
VoIP Jitter: Again, low Jitter is best for VoIP. If your Jitter is high, this could be due to bad hardware, Wifi or Firewall .
Now you understand the good, bad and ugly of internet connections, it’s time to conduct a simple 1-click speed test. Try the Blueface Speedtest today, and we will send you the complete results and the next steps.
Allocate (very little) Spending
Your communication phone bill may be a monthly occurrence, or maybe you use several suppliers, leading to confusion and messy billing—Blueface guarantees to reduce your phone bill by up to 40% and simplify the billing process.
Our team of experts will call you to tailor things when you pick your package, adding the features and hardware you need. You’ll receive your customised proposal for a simple e-sign and be set up in a matter of minutes.
Managing your communications shouldn’t be a task. That’s why we offer a handy online portal for all your payment needs including, balance alerts, invoice history, card payments and visual account details.
Ready for the Not-So-Big Switch?
Now you know just how simple switching your phone system to Blueface is; what are you waiting for? Save and simplify your monthly communication bills, take advantage of free unified communications features, and get your connectivity sorted with our help! Don’t forget we offer free training and continuous 24/7 support as a Blueface customer, so all your questions get answered.
We are ready and waiting to create your tailored package, so reach out today with your communication pain points and let us help you work smarter, communicate better and boost your business reliability with Blueface Hosted Phone System.