Notary Office Margherita Claps provides customers with notary services across a wide range of legal topics. Practicing law professionally since 2012, Margherita Claps operates the practice from Bologna, Italy and gains a competitive advantage from their sharp client focus.
Margherita Claps, Notary Office
“Blueface offers my business the reliability required to support my clients. With call strategy flexibility and mobility / disaster recovery – I’m always reachable – and my clients are always happy.”
Operational savings are significant, however, to support a client experience strategy, Margherita needed a flexible business phone system that guaranteed availability and accessibility.
Notable Results
Margherita takes advantage of flexible call strategies using the call flow designer on the Blueface UC Portal to increase her reachability. As well as this, she uses the Blueface Softphone(iOS and Android) for free call forwarding.
Margherita Claps, Notary Office
“ I can modify how calls work in an instant from the UC Portal. Spending less time on basic phone admin means I can dedicate more time to client services”
Through Blueface numbering, Margherita gained an easily remembered golden number that she can link to any call strategy or device. In the client services industry, it’s important to know who is calling, every time, to add that extra customer thrill. Margherita takes advantage of phone book integration to increase engagement through customer relationship management.
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