Established in 2003, Telephone Network Options provides a one-stop-shop for business communications needs across Ireland, delivering effective communication solutions and expert advice to their customer base.
Partnering with a Trusted Provider
Telephone Network Options (TNO) began their trusted partnership with Blueface in 2012.
“We first connected with Blueface in 2010. VoIP was becoming very popular back then, as was Blueface and thankfully still is. We knew it was going to be massive in the telecommunications industry.” said John Lyons, CEO of Telephone Network Options.
Blueface became the unified communications partner of choice for TNO, and the transition and implementation phase was a seamless process.
“It was an easy transition for us, and we were happy with the onboarding. Blueface began the partnership by fulfilling what they had promised, and everything was done very well.”
Cut Above The Competition
Since the beginning of the partnership with Blueface, TNO has never looked back, or opted for an additional hosted provider. This is a result of the quality and innovation of Blueface’s service and market-leading commission rates.
“The commission structure is very effective. It’s really quality over quantity with Blueface, 20% of zero is nothing, and it’s as simple as that. Blueface’s product is another level of excellence and the system is head and shoulders above the competition.”
Trust and support have been at the cornerstone of this partnership, established over eight years of collaboration. John and his team can confidently endorse Blueface to their customer’s businesses and rely on Blueface for support and resolutions.
“A business number is one of the most important assets of an organisation. For this reason, I don’t want my customers working with just any solution and running into issues. This is why I go with Blueface, and have done for the last 8 years.”
Keeping Up with Telecoms Trends
As digital transformation continues to take over traditional phone systems, customers are looking for remote working capabilities and a level of flexibility for their business phone solutions.
“For my customers, it can be the simplicity of the Blueface solution. The fact that they don’t have any regular maintenance or on-site updates and everything can be done online and in real-time is a great bonus.”
TNO’s customers are embracing the new way of working and enhancing their business efficiency, enjoying the extra features that come with a hosted phone system from Blueface.
“People want more flexibility and the ability to work from home. Blueface has a range of features like the Softphone App and the Call Diverting options that make these things possible. It’s a lot more than just a phone.”
Partners in Success
Partnership between TNO and Blueface is one of teamwork and continuous success. Blueface works with our partners to create more revenue opportunities for both and help close sales faster.
“I can work with Blueface and ensure leads are dealt with professionally, and together we deal with any issues that arise and offer the very best solutions to my customers. I would see Blueface as the top hosted service provider in the country, and that’s why I have partnered with them and more importantly this is why I am more happy to recommend the Blueface solution to my customers.” John finished.
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