Quality of Service (QoS) is creating a portion of your internet bandwidth that is specifically dedicated to voice traffic (VoIP) and communication applications. This is to prevent your Netflix-inclined colleagues from draining the bandwidth while you’re on an important VoIP call.
- Concurrent IP Calls: While Blueface needs minimum 100kb/s to host one phone call, you want to make sure you have the flexibility to have as many concurrent calls as is reasonable for your connection. Setting VoIP Quality of service makes this process predictable and easily refined based on data.
- High Quality Voice Calls: If you haven’t set up Quality of Service, chances are your internet is powerful enough to support as many concurrent calls as you need. Higher definition calls, however, require more bandwidth. QoS ensures that not only can every concurrent call can terminate in tandem, they’re all super HD. No delays, no robotic voice malfunctions – just clean and clear VoIP calls.
- Stress Testing (without Stress): If your business is growing, so too will the demands on your business broadband. QoS allows you to gain a read on your current network requirements for IP voice without any packet loss or call deterioration.
- Reduce Costs: Understanding how Quality of Service works is the best way to optimise your internet use while reducing your costs and bandwidth requirements. Separate essential tools from non-essential drains on productivity.
Depending on your industry, you may need to set up multiple QoS for your essential business applications (UCaaS, CRM, CMS, Workspaces). Additionally, non-essential tools such as media (such as Netflix, Spotify, Amazon Prime), general web browsing and guest / staff personal device connections may require their own QoS settings.
Blueface Unified Communications Experts will help you ensure that your all concurrent communications are crystal clear and understand how your internet bandwidth works.