Having a successful business requires plenty of open communication. Whether it’s between your employees, across teams, or between your employees and customers; communication is a necessity.
While we’ve discussed things to consider when choosing a VoIP provider in a separate article, there is another key component to making the final decision.
Security.
Keeping communication secure should be a priority for every business. However, each method of communication comes with its own advantages and disadvantages. This includes both, landlines and VoIP solutions.
So what do you need to know about VoIP vs. landline security?
Here’s a roundup on security considerations between the two and how you can go about deciding what’s best for your business.
How Does a VoIP Solution Work?
Within the last decade or two, businesses have begun to replace analog phones with VoIP.
VoIP services work by translating audio into digital data packets. These packets are then sent via an internet connection to the receiver. Yet, the receiver hears them as though the person on the other end were speaking right next to them.
One of the biggest differences between VoIP and landlines is that a VoIP phone systems must have an internet connection to work.
How Do Traditional Landlines Work?
Traditional landline phones use electrical energy through copper wires and optical fibres to transmit audio from one end to another.
Unlike VoIP services, landlines don’t necessarily require an internet connection to work.
What Are the Key Differences?: VoIP vs. Landline Security
According to The Economist, data is the most valuable resource in the world. And that means, every business using the internet or managing data of some kind should prioritise security and privacy.
Your phone lines are no different. Corporations need to be more mindful about how they can protect their employees, customers, and their business through even the most basic types of communication.
Before you decide to replace a landline with VoIP, you should consider both the advantages and disadvantages of both communication systems.
What is VoIP security?
VoIP security involves making sure that virtual communication through a VoIP service is protected from potential issues.
Many VoIP threats include call interceptions, denial of service (DoS), spam calls, or even malware. So, finding a VoIP service provider who can ensure your business is protected, is crucial.
What Are the Advantages of VoIP Over Landline?
One of the major advantages of VoIP services is that they can continuously be upgraded. So, as new encryption technology is developed, service providers can roll out upgrades and updates accordingly.
Is VoIP Secure?
Many experts will say that since VoIP data is transferred over the internet, it is much easier to breach privacy.
The reality is that all forms of communication, whether it’s VoIP or traditional landlines, face the possibility of data breaches. But the question remains – is a VoIP service secure as a business phone system?
In short, yes. VoIP is a secure business phone system if you take the right precautions and choose a provider who prioritises security.
That’s because, as technology has advanced, so have security measures for VoIP services. With the latest in encryption technology, hackers cannot invade your business’s confidential data. Even if they did, encryption ensures that they cannot understand what you’re saying.
The great news is that many VoIP service providers, such as Blueface, have continued to update their solutions to provide a secure option for businesses.
What is Landline Security?
Similar to VoIP security, landlines need to be protected, too. The difference between VoIP and landline security is that a the latter is hardwired. That inherently means wiretapping, or breaching security, becomes more difficult.
What Are the Advantages of Landline Over VoIP?
Considering landlines are hardwired, tapping into them is often more difficult than tapping into VoIP phones. Since there are fewer ways to tap into hardwired landline telephones, landlines become less of a target for data breaches.
Is a Landline More Secure Than a VoIP Service?
For years, experts have claimed that, in the debate between VoIP vs. landline security, landlines win.
However, as we mentioned, encryption technology has advanced. With the right encryption technology in place from service providers, VoIP is leading the way in business communication security.
How Can Blueface’s VoIP Offering Secure Your Business Communication
Finding the right VoIP provider who can offer good security features with their solution is crucial in choosing between VoIP and landlines.
Blueface offers a VoIP service that does exactly that. Here’s how we ensure your VoIP phone calls are secure:
- SRTP and TLS End-to-End Encryption
SRTP, or Secure Real-Time Transport Protocol, is a type of highly secure encryption technology. This is the same type of encryption that government agencies use to protect highly classified information.
When you consider VoIP vs. landline security, make sure providers offer this type of encryption.
TLS, or Transport Layer Security, is another method of encryption that works to keep your business data secure. It’s primarily used to make sure that communications between web-based applications stay private.
Blueface’s cloud business phone system uses both SRTP and TLS encryption to protect all forms of business communications, whether it’s through calls, email, or messaging.
- Call Logs and Reporting
Yes, call logs and reporting are great advanced features for sales or customer service. But it’s also an excellent way to monitor any unauthorized communications or security breaches.
With Blueface’s VoIP service, you can routinely monitor your call logs. This will give you an idea of what “normal” looks like for your business. That makes it much easier to spot any abnormal calls or communications that could potentially indicate the presence of hackers.
- Continued Support from Your VoIP Provider
When your business works with any kind of technology or software, there’s always a chance that you’ll need troubleshooting support. Unless you have a team of IT professionals on staff, you’ll want to make sure your provider can provide support when you need it most.
For Blueface’s range of VoIP services, we always offer unlimited customer support from our team of experts.
- Expertise and Reputation
As you continue your research on VoIP vs. landline security, you’ll want to make sure you’re considering your provider’s reputation. Allow other companies who have worked with a particular VoIP provider to act as the “test driver.” Read through customer reviews to make sure that the provider you’re considering has a great reputation with no issues regarding security.
Over the years, we’ve worked with companies of all sizes across various industries. We have an outstanding reputation among the businesses we’ve worked with. You can review our customer testimonials to see how we prioritise security.
Now that you know more about VoIP vs. landline security, you’re better equipped to make the best decision for your business.
Blueface is regarded as one of the top VoIP service providers in Ireland. We’re excited to help your business grow while providing plenty of flexibility and adaptability for you and your employees.
Most importantly, you can rest assured knowing that Blueface makes VoIP security a top priority for all of its customers.
Check out Blueface’s VoIP products and features, and get started on the switch to VoIP today!
