Category Archives: Communications & VoIP

Blueface receives 2017 Internet Telephony Product of the Year Award

Internet Telephony Product of the Year
By Neil Doyle on January 20, 2017 in Blueface, Communications & VoIP, Press, Technology

We’re delighted to advise that Blueface has been awarded a 2017 Internet Telephony Product of the Year Award by TMC. TMC is a leading publication in the communications industry which has been providing insight and information to businesses since 1998. 2017 is the 18th edition of the awards which recognise the most innovative and highest […]

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Understanding your business phone system features

By Kamila Cholko on January 18, 2017 in Business, Communications & VoIP, Technology

Telephones were invented in 1876. They were large, clunky devices capable of transmitting and receiving voice messages over short distances and they changed communications forever. Over the years they’ve become lighter, transportable devices capable of enabling communications over large distances. Their primary role now in the business world is to help you work smarter, not […]

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5 Myths about VoIP debunked

voip debunked
By Kamila Cholko on November 10, 2016 in Business, Communications & VoIP, Technology

The first VoIP (Voice over Internet Protocol) call was made in 1974 – back in the ARPANET times. ARPANET was the precursor to today’s Internet, existing as a network of connections on government and educational computers. Using an algorithm called “continuous variable slope delta (CVSD) modulation,” a real-time voice sample was sent using a 16 kbps […]

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Traditional UK Phone Services will cease to exist by 2025. What does this mean for your business?

By Kamila Cholko on November 8, 2016 in Business, Communications & VoIP, Technology

BT Wholesale have announced that from 2020 you will no longer be able to purchase integrated services digital network (ISDN) and public switched telephone network (PSTN) circuits in the United Kingdom. This is a first step for them to prepare to end their legacy PSTN and ISDN networks and have all of their customers migrated […]

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The Cavell European VoIP Summit

European VoIP Summit Amsterdam
By Kamila Cholko on October 17, 2016 in Communications & VoIP, Events

The Cavell European VoIP summit was held in Amsterdam on the 11th October, with most of the major providers of IP Voice services in the world present. The conference continues to grow in size and stature largely as a result of the burgeoning market for business class IP telephony and the hard work of the […]

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Remote working can reduce the impact of public transport strikes on your business

By Neil Doyle on September 15, 2016 in Business, Communications & VoIP, Technology

The public transport industrial strikes are upon us again. This time it’s Dublin Bus drivers who have planned three service stoppages over the next few weeks. Each strike will last 48 hours and disrupt up to 400,000 commuters each day in Ireland’s capital. As you may have experienced during the Luas strikes, public transport disruption […]

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5 Tips for Improving Customer Service

By Kamila Cholko on August 31, 2016 in Business, Communications & VoIP

“Here is a simple but powerful rule: always give people more than what they expect to get.” ~ Nelson Boswell Picture this: you’ve booked a hotel room for the wrong weekend by mistake. Immediately after realising your error, you reach out to the hotel by phoning the number provided on your confirmation. After a short […]

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5 Ways To Be More Productive At Work

work productivity
By Kamila Cholko on August 25, 2016 in Business, Communications & VoIP

The best and easiest way to ensure that you are productive at work is to love the job that you are doing. If you enjoy the work you are required to get done, then odds are that you are going to do higher quality work at an efficient pace. On the other hand, if you […]

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Blueface previewing new unified communications platform at Channel Partners Evolution in Washington DC | #CPEvolution

Channel Partners Evolution #CPE
By Neil Doyle on August 12, 2016 in Blueface, Communications & VoIP, Events, Technology

Blueface is attending Channel Partners Evolution from August 14th – 17th in Washington D.C. Channel Partners Evolution brings together organisations who are members of the business channel for networking and educational refreshes on how to add value to end users. The team will demo the new Blueface unified communications platform ahead of its United States […]

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