An IVR, also known as a virtual receptionist will allow you to customise how incoming calls should be routed. Let your callers select who they need to talk to from an automated menu.
Allow your customers to self-navigate to the right business department and ensure that the right people are receiving the right calls to improve your business efficiency.
Depending on your business, the level of customisation you need may change. Talk to Blueface today and find out how we can make your inbound communications get to the right place.
Set up what should happen when the person who is being called is away from their phone. Have the call divert to one or more people automatically.