Retrieving Password and Logging In
How to Log In
To log into your UC Portal account please open a web browser (Google Chrome is recommended)) use the following link https://uc-portal.blueface.com/login which will bring you to the below login screen.
You will have received your login credentials in your Welcome Email (image below) you should have received once your account build was completed. Below the link to the Portal as seen in the image below, you will find details of your access credentials.
| 1. | Username – Enter here your username provided in your Welcome Email. |
| 2. | Password – Enter here your password provided in your Welcome Email. |
| 3. | Optional Login – Select from the dropdown alternative login options. |
| 4. | Forgot Password – Click here to request a password reset. |
| 5. | Language Select – Select your appropriate language from the dropdown. |
| 6. | Help – When selected both options will navigate you to the Blueface website help section. |
Once you have populated all the necessary fields with the required information please select LOG IN to access your UC Portal account.
Once you have logged in you will be brought to the Portal Dashboard. Your password can be updated by clicking on your user profile avatar in the top right-hand corner followed by Settings and Update Password.
[Brand] will set up your access to the Portal and will add all of the required Devices, Numbers, Users and Voice Mailboxes outlined on the configuration document. As a result, you can immediately start using all the unified communications features Blueface offers your business.
Password Reset
In the event that you misplace or forget your password, please select Forgot Password as outlined above in point number 4. This will populate the below fields.
Please enter the Username or Email Address associated with your [Brand] Portal account and your credentials will be sent along with further instructions to your email account.
Once you have reset your password, revisit the Login screen and enter your new credentials to access the Portal.
