How to test your broadband quality


Complete the tests below. Once all three the tests have been completed, forward the results to support@blueface.ie for us to analyse the results.

1. Ping Test
Using your computer, perform a Ping test by logging into the dedicated Ping test website www.pingtest.net

To get a correct reading of the results, please repeat this test at different times during the day and, if possible, when you are experiencing call quality issues. Please take note of both the Ping and Jitter Results.

2. Speed Test
Using your computer, perform a Speed test by logging into the dedicated speed test website www.speedtest.net. Please take note of both the download and upload speeds.

3. Echo Test
Using your phone, process an echo test by dialling 301 from your Panasonic phone. This will determine if there is a latency issue on the line.
Whatever you say will be played back to you and you can hear for yourself whether the connection is good or not.

With a good connection you should clearly hear your own voice back almost immediately. With a bad connection there may be a delay before you hear your own voice back, or there will be gaps in your speech, pauses, missing words, or garbled words.

Take note if you can hear what you are saying, as you say it, or if there is a delay in the voice coming back to you.