I have no coverage/reception


1. Ensure the SIM card is correctly fitted in the phone.

2. Restart the phone.

3. If issues are relating to data, ensure the APN is set correctly.

Select one of the below guides to set up your APN correctly.

4. Request the customer to manually select Blueface 3G.

5. Try the SIM card in another handset.

6. If the problem persists, contact Blueface at support@blueface.com or call 015242000 or go to the following sections: Android, iPhone or Windows ‘Mobile Data Issues’ for more help.