iPhone Mobile Data Issues


Please run through the steps below in the order listed in an attempt to fix the issue as soon as possible.

STEP ONE (Ensuring Data is set correctly)
1. Go to ‘Settings’
2. Select ‘Mobile Data’
3. Ensure ‘Mobile Data’ is enabled
4. Ensure ‘Data Roaming’ in enabled
5. Select ‘Voice and Data’
6. Select ‘3G’
7. Hit home key to save changes (If any have been made)

STEP TWO (Update the APN Settings)
1. Go to ‘Settings’
2. Select ‘Mobile Data’
3. Select ‘Mobile Data Network’
4. Enter the following APN: mbb.mobility.ie
5. Leave everything else blank
6. Press back to save

STEP THREE (Manually Select Carrier)
1. Go to ‘Settings’
2. Select ‘Carrier’
3. Change Network Selection to: Manual
4. Select Blueface 3G

FINALLY
1. Please try your SIM card in another handset

Get in touch on: support@blueface.com or call 01 524 2000.

If you are using Android Mobile Phone, go here for instructions on how to fix your Android Mobile Data Issues.