In order to link a device to a number so that the device will ring when that number is called you need to set up a Call Flow. To do so, select the Phone option from the Blueface UC Portal menu and select Call Flows from the sub-menu.

Before proceeding, make sure all the Users, Numbers and Devices you want to link have been added to the account.

Adding a Call Flow

To add a call flow, click on the create new flow button on the right.

Label the call flow with a name and a description.

A menu of tools will appear. From here you can manage your call routing or set up IVRs and hunt groups, according to your business needs, and amend these setting every time you need to do so.

Other Configuration Options

A number of other videos in the help section discuss the different configuration options for call flows.

Navigate to the numbers section and link the created call flow with the number (extension or PSTN) you wish to use.

Naming call flows descriptively is very useful to recognise the call routing at a glance. When linked, whenever the number is called, it will execute the settings from the call flow.