Speed Dial allows you to configure your device sidecar to dial a specific number or extension at the touch of a button. Speed Dial does not provide a lamp indication when that number is in use. It is simply used for one-touch calling.

Speed Dials are only available for configuration on Devices which have integrated function keys or an added sidecar – such as the HDV230, HDV330 and HDV20 – or our legacy handsets Panasonic UT133, UT136, UT248. 

The [Functions] tab is only displayed in the UC Portal for devices that support this functionality. 

Reserved Function Keys
Some functions keys will appear with a padlock next to them on your [Functions] tab. This is to prevent users from editing these keys. These keys are left open to prevent any speed dials or BLF indicators to be configured on a line meant for incoming calls.

Configuring Speed Dial 

To begin configuring a Speed Dial Function, access the Device section of the Portal (Phone > Devices) & click on the [Edit] button, denoted by a pencil, beside the Device you wish to configure. On the Edit Device section page select the [Functions] tab. 

Tip: Begin configuring Device Functions from Line 5 as Lines 1 – 4 are generally used for call management (receiving incoming and outgoing calls).  

Click on the [Edit] Button beside the line you wish to configure. This populates the Edit Device Button Functions screen. 


Firstly select Speed Dial as your function type. 

Under Display Name, enter the name you wish to display for this Speed Dial on your sidecar or function key. 

Under Parameter, enter the number you wish to set as your Speed Dial.
Once you are satisfied with your configuration click [Save].

Please Note: If you’re setting an international number please enter the international dialing code.


Repeat the above steps for all Speed Dials you wish to add as a function.