Explore UC Portal's power with concise guides! Master Operator Console, Paging, Payment Methods, Faxing, Time of Day, User management, and Video Conferencing for seamless communication and collaboration.
If you are a new customer, our How to Start help section is where you will find all you need to know for a start!
Find out how to Create User Groups, Delete a User, Ring a user, Device and more.
Discover how to Create an IVR, Park Calls, or Divert them and much more with our comprehensive callflow management section.
Need help with setting up your first video or call conference on Blueface UC Portal? Below you will find guides that will walk you through it.
Become an expert on managing your Blueface phone devices, including how to set one up, check status and much more with our Device Management guides.
Call History and Call Recording are the tools that will help you set up a comprehensive report on your team’s productivity and more.
Explore our comprehensive collection of Phone guides, available for download now, to enhance your knowledge and take full advantage of your device.
Explore UC Portal's power with concise guides! Master Operator Console, Paging, Payment Methods, Faxing, Time of Day, User management, and Video Conferencing for seamless communication and collaboration.
Dive into the rich insights of your communication journey with the UC Portal's Call History feature. From detailed reports to personalized filters, master your call analytics effortlessly.
Embark on a journey of enhanced communication control with the UC Portal's Call Recording feature. Discover seamless activation, customizable settings, and efficient playback options.
Dive into the rich insights of your communication journey with the UC Portal's Call History feature. From detailed reports to personalized filters, master your call analytics effortlessly.
Embark on a journey of enhanced communication control with the UC Portal's Call Recording feature. Discover seamless activation, customizable settings, and efficient playback options.
Unleash the full potential of your communication strategy with Callflows in the UC Portal. Customize call routing, set up IVRs, and optimize Off-Net Call Routing effortlessly.
Effortlessly manage your Contact Directory by uploading lists, enabling Click to Call, and searching with ease.
Enhance your caller experience with an Interactive Voice Response (IVR) system using the UC Portal. Follow these step-by-step instructions to configure an IVR, add audio files, assign options, and link it to your numbers.
Enhance your callers' on-hold experience by updating Custom Music on Hold in the UC Portal. Follow these steps to upload audio files and set personalized hold music for your callers. Make sure to use license-free music, and customize the on-hold experience for your customers.
From setting up BLF (Busy Lamp Field) for call monitoring to configuring Call Parking for effective call management, this guide covers a range of functionalities to enhance your communication system. Ensure smooth operations by customising device functions based on your business needs.
Discover essential disaster recovery strategies for uninterrupted business communication. From call overflow plans to messaging solutions, ensure your communication remains resilient.
Unlock the power of Flow Switch in your UC Portal for swift call routing adjustments. Learn to create, configure, and control Flow Switch seamlessly in this insightful guide.
Discover the potential of Groups in the UC Portal! Learn how to effortlessly create, customize, and optimize group functionalities for seamless collaboration and effective call flow integration in this comprehensive guide.
Unleash the power of Hot Desking with our step-by-step guide! Learn to seamlessly set up, link call flows, configure devices, and utilize this dynamic feature for flexible workspace management.
Explore our guide on avoiding common VoIP network issues! Tackle challenges like spam calls, ghost calls, one-way audio, and dropped calls. Optimize your network for seamless communication.
Learn the essentials of creating a Ring Element Callflow in the UC Portal. Tailor call routing, manage endpoints, and optimize settings for an efficient communication strategy.
Learn how to log in, set passwords, reset forgotten passwords, and navigate the Dashboard effectively for seamless communication management.
Master the management of your UC Portal voicemail with this comprehensive guide. Learn how to add a mailbox, configure its settings, and access voicemail messages through various methods, ensuring efficient communication management.
Understand how to link numbers to call flows, add new numbers, and ensure proper configurations for seamless communication. This guide provides step-by-step instructions for effective number management in the UC Portal.
Efficiently manage calls with the Operator Console in your UC Portal. Learn accessing, transferring, intercepting calls, and utilizing features like Click to Call.
Create Paging callflows in the UC Portal to broadcast messages to Users, Devices, or Groups. Set up Pins, display names, destinations, and extra options for effective communication.
Keep your UC Portal account active by managing payment methods. Choose between Direct Debit or Credit/Debit Card, and easily add, edit, or set a primary payment method.
Effortlessly send and receive faxes with the UC Portal. Enable sending for users, configure settings, and access fax history for seamless communication.
Customize call routing with Time of Day (ToD) in the UC Portal. Set rules based on hours, days, months, and holidays, enhancing call management flexibility.
Configure user roles and privileges in the UC Portal. Add employees as Users, assign roles like Customer Administrator, Regular User, and set individual telephony preferences.
Utilize Video Conferencing in the UC Portal. Create, schedule, and join video conferences. Set up conference details, invite participants, and manage settings for an effective video collaboration experience.
