To edit a user’s details, navigate to the Users section and the list of current Users will appear. Clicking the Blue Edit Button to the right of each name will allow you to view and edit their details.

In the Details tab, you can see the basic contact information and the User’s role. If you are an Admin level account, you can also edit any User’s role.

In the Settings tab, you can set up and edit call settings like internal and external numbers, video conferencing access, call recording, call barring, and fax settings.

This is also where you are able to see the conferencing details assigned to a user and reset their conference room PIN if necessary.

In the Devices tab, you will be able to allocate devices to a user or remove their allocation.

In the Mailboxes tab, you can allocate a voicemail box to the user.

In the Groups tab, you can add the user to one of the Groups, for example, marketing or the sales group.