To manage your voicemails, navigate to the Voicemails section by clicking Assets on the main navigation screen. To download your voicemail messages, use the search field on the top of the page to find the voicemail inbox and then click on the Download button.

To delete voicemail recordings, click on the Delete button. You will be asked to confirm before deleting the files and you can do so by click OK.

Changing Destination

To change the destination Email and the PIN number linked to a voicemail inbox, click the blue edit button by the User you wish to modify. You can change destination email addresses for all the audio files received on this mailbox from here.

Click on Cancel to go back or Save to commit the changes.

Editing the Pin

To edit the PIN options, select the appropriate User using the Search option. Then choose the specific Inbox you want to edit and click on the Blue Edit button.

Tick or un-ticking the Ask for PIN box will modify the security on your voicemail PIN.

From here, you can to disable the default voicemail instructions that play when you call.

Click on Cancel to go back or Save to commit the changes.

Adding a Mailbox

Click on Add mailbox in the Unallocated Mailboxes section and fill in the required information.

Here you may also choose whether to Ask for Pin and play Default instructions or not.
A blue frame highlights the mandatory fields.

Click on Add to confirm the configuration and add a new voice mailbox.

To delete a voice mailbox, click on the pink X button on the bottom right corner.