Payment Methods A valid method of payment should always be held on your account to avoid any service restrictions. To update this information, navigate to the Accounts section. Select the ‘i’ icon in the menu on the left-side of the screen. Then select the Payment Methods tab (pictured below). Here you can securely view, add […]
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Managing Users
To fully take advantage of Blueface, you will be required to configure each employee as a User. Only the employees that you set up as a User on the Blueface Portal will have login credentials to access the Blueface Portal where they can view their own activity. User Privileges To take full advantage of the […]
Read MoreRetrieving Password
Retrieving Password and Logging In How to Log In To log into your UC Portal account please open a web browser (Google Chrome is recommended)) use the following link https://uc-portal.blueface.com/login which will bring you to the below login screen. You will have received your login credentials in your Welcome Email (image below) you should have […]
Read MoreManaging Payment Methods
Managing Payment Methods In the ‘Online Account Management’, you can decide to pay via credit card or direct debit. From the Blueface portal you can add your credit card details or download the direct debit form that needs to be filled in and returned to Blueface by post. Blueface Ltd. 10/11 Exchange Place, IFSC, Dublin 1 If you have […]
Read MoreAdding and Removing Contacts
Adding and Removing Contacts Add a User To add a User to the account, navigate to the users section and then click on the Add Users button on the top right hand side of the page. You will then be prompted to fill in a form with an employee’s details such as Username, First name, last name, email address […]
Read MoreCreating Groups
Creating Groups User Groups allow you to group a number of extensions from the same team, department or location together to share a receipt of incoming calls. The ‘User Group’ is available for selection in the ‘Call History’ section to easily monitor that ‘Groups’ call history. Assigning a ‘Group Monitor’ allows that ‘User’ to view […]
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