‘Blueface’ will show on your bank statement for Direct debit/card payment.Read More
Troubleshooting - Billing
I referred a friend, when will I receive payment?
The credit will be applied to your account once the person you referred has stayed with Blueface for 30 days or more. The new customer who signed up will also receive this credit upon sign up. For more information, see: https://www.blueface.com/referrals/.Read More
What rate is VAT charged at?
The VAT rate is charged at 23%.Read More
My company is VAT exempt. What do I need to provide you with?
You will need to email a copy of the 56B Form to firstname.lastname@example.org.Read More
My company is growing, how do I add new employees to my account?
You can send an email to email@example.com confirming the number of users you wish to add. Adding more users to your account may mean you will need to upgrade to a new plan.Read More
How do I cancel my account?
Send an email from the registered email on your account to firstname.lastname@example.org and the Blueface Team will be in touch with you.Read More