VoIP — short for Voice over Internet Protocol — transports voice calls over the internet, rather than through traditional phone lines.
VoIP phone system customers save time and money by leaving line-based telephony for IP-based hosted communications.
Customers with fibre broadband can stop paying pricey line rental in favour of a future focused communication solution.
Hosted VoIP uses the internet to transfer the data over to the other end – the person on the other phone.
E.g. your voice becomes packets of data made up of a binary code – 0’s and 1’s.
Read more on this subject in our blog post.
All you need is a computer with a broadband Internet connection and an IP phone.
A VoIP phone connects directly to your broadband connection. It comes pre-configured so once it is plugged in you can make and receive calls the same way you normally do, just dial and talk.
|Dedicated Lines||All channels carried over one virtual VoIP landline over the Internet connection|
|Features such as call waiting, Caller ID and so on are usually available at an extra cost||Hosted Voip phone system features such as call waiting, Caller ID and so on are usually included free with service|
|Can be upgraded or expanded with new equipment and line provisioning||Upgrades usually requires only bandwidth and software upgrades|
|Hardwired landline phones (those without an adapter) usually remain active during power outage||Lose power, lose phone service without power backup in place|
The broadband speed requirement is dependent on the number of concurrent calls.
The following table highlights the typical broadband speeds required when using a dedicated broadband connection for voice.
(upload & download)
How to check your broadband speed test?
Go to speed test website www.speedtest.net.
Blueface Softphone App (iOS + Android), Forwarding, Multisite, Hot Desking and more!
Guide your customers to the right point of contact with click & drag custom IVR.
Host a video conference from the UC Portal with Screen Sharing, easy administration and IM Chat.
Lineless local numbers in 40+ countries with real-time switching from the UC Portal.
— Brendan Noud, CEO & Co-Founder at LearnUpon.