Is a software installed on your computer that enables the use of VoIP without any hardware. You will need a headset or microphone and headphones to make phone calls. It allows you to make and receive phone calls without having a traditional home phone. The Blueface UC Softphone application is a SIP-based softphone for use with a Blueface UC Portal account and is available for download through the Apple App Store (for iOS devices including iPhone, iPad and iPod touch) or for Android on the Google Play Store (https://play.google.com). When a user sets up their account with Blueface, they will be provided with the necessary SIP credentials to link the Softphone application to their Blueface UC account.The Blueface UC application allows users to make and receive calls and includes: call recording, call history, call transfer, voicemail, contacts, etc…