Callflow element allows you to broadcast to several Users, Devices and/or Groups simultaneously, much like a PA system. 

Similar to creating a [Ring] callflow, [Paging] is set up by adding the Users, Devices and/or Groups you wish to reach when dialling an internal extension. When the linked extension is dialled, phones are answered automatically enabling the caller to broadcast a message to a user or team. 

Customising Paging 

To configure [Paging], visit the Callflow section of the Portal (Devices -> Callflows) and click on the [Create New Callflow +] button and drag the [Paging] Element into the Callflow Designer. 

Clicking the […] on the [Paging] Element, then Settings will reveal additional settings as seen below.




1. Pin 
Enter a pin here which will be requested when the extension linked to the [Paging] Element is dialed, preventing unauthorised Users from using this feature.

2. Display Name 
Enter here what you wish to be displayed on the destination phones when they receive a Page.

3. Accessible From Off Net
When enabled & the [Paging] Element is linked to an External Number the Paging feature can be accessed from an off net device such as your mobile phone.

4. Destinations 
From here you can choose by Users, Devices or Groups who you wish to make a destination endpoint for Paging by clicking the [+] button.

5. Selected Destinations 
Any chosen endpoints will appear here.

6. Extra Options 
Contains a media dropdown where you can add new media or choose from existing audio files you have added to the Portal. to play to the endpoints before the broadcaster begins speaking, alternatively you can add a new Media File by clicking [Add New Media +].


Once you are satisfied with your configuration, click [OK ✓] to return to Callflow Designer, followed by [Save] once you have given your [Paging] Element a name / description. Link your [Paging] callflow to an unused Internal Extension Number to finish your configuration.