La Line option allows you to set a specific Line on the Device to show a set Caller ID when making calls. It also allows you to apply a label to each line on your handset. Using a call flow to direct incoming calls from certain numbers to this Line allows you to identify the number, department or IVR option a caller wishes to reach. The lamp indicator will flash green to indicate an incoming call to that specific Line.

To configure a Line, go to the Devices section on your Blueface UC Portal account.

a) Click Edit on the right of the Device you wish to configure



b) A page will open showing the Device details

c) Click Functions at the top right of the Device details page



d) Select the Line you wish to configure using the Edit button the far right



e) From the dropdown box under Type select Line Selection



f) Under Display Name enter the name or label you wish to give this line.



g) Click the Menu icon under Param Value to select the corresponding Line

h) Click Select on the right of the corresponding Line to set this function to that Line

i) Click Save on the far right of the Line to save the selection.

j) To amend click Edit

k) To remove click Delete


Repeat the above steps for each Line you wish to configure.