Codice di Condotta

At Blueface, we prioritize customer satisfaction through swift query resolution and efficient complaint handling. We offer various support channels, including phone and email. Complaints receive acknowledgment within two days and aim for resolution within ten. Refunds are considered case-by-case, demonstrating our commitment to fairness and satisfaction.

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Exceptional
Customer Care

At Blueface, our top priority is to ensure you have the best experience possible. Our Customer Care team is here to assist you throughout your journey with us.

Escalated Queries

We are committed to resolving your queries to your complete satisfaction. you can escalate issues by writing to italy@blueface.com

Complaints Process

For us, a 'Complaint' is an issue raised by you, about our products, services, or our handling of complaints. we encourage you to raise a formal complaint

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