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What Is Unified Communications?

Unified Communications (UC) is equipment, software and services that facilitates real-time, interactive use of multiple communications methods.

UC features services such as IM (chat), voice (VoIP), extension mobility, and single number reach. As well as this, a suite of audio and video conferencing facilities that include desktop and data sharing, interactive whiteboards, instant messaging and more.

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Benefits of Unified Communications


Non-Disruptive Communications

Unite your communications under the umbrella of Unified Communications.

Real-time call routing, device push, visual tools (screen share, video conference) and easily set up the Blueface Softphone Application.

Remote, Smart Working Strategies

Seamlessly set up users in new offices anywhere in the world.

Keep remote workers connected. Customers can also localise global operations with international dialling.

Measured Customer Experience

Advanced time-of-day settings and call routing allows your team to help customers, even if they’re away from the office.

Establish ring groups and call flows that route to a new recipient and ring until answered.

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Cosa dicono di noi


“La nostra forza lavoro è sparsa per tutta l’Irlanda quindi le comunicazioni hanno un’importanza cruciale per noi. Eravamo alla ricerca di un sistema quanto più unificato, che funzionasse al meglio e Blueface è stata la scelta più ovvia.”

Sandra Walsh, IGB IT Engineer

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