Casemate
The Customer
Case-Mate designs and manufactures fashion-forward mobile accessories for a variety of smartphones, readers and tablets. Case-Mate products are sold in 80 countries around the world and the company has a number of high-profile retail partnerships, helping them to bring their products to high-street stores around the world.
Their online case customization tool allows users to design their case with licenced artwork from graphic artists and musicians. This customer friendly and market leading innovation has won several awards including a 2010 Webby Award.
The Challenge
Case-Mate was founded in 2006 in Atlanta, Georgia and the company decided to open its European HQ office in Ireland in 2011. Case-Mate wanted a low-cost but feature-rich telephony solution for this site as it is essential for their staff to stay connected to Sales and Manufacturing contacts worldwide. They approached Blueface to find out more about our business telephony offerings.
Blueface worked with Case-Mate representatives to analyse their telecoms needs and usage and come up with a compelling solution in terms of price and service. Our Sales team evaluated how communications were being used within Case-Mate by examining bills and taking the input of staff in various functions.
The Blueface Solution
Blueface provided Case-Mate with virtual phone lines and Irish inbound numbers. As their Irish operation has grown over the last 12 months, Case-Mate have been able to add extension numbers to their Blueface call plan easily and free of charge. Case-Mate also uses the novel Blueface Fax-to-Email service. This means that faxes are delivered as emails to a nominated address and from there they can be forwarded and stored easily.
Case-Mate is both a fashion and a utility brand which has become known as a leader in its field. Blueface is delighted to work with this highly original and contemporary company and we look forward to supporting their European growth in the coming years.
